Our Team

Manager Destination, Communication and Customer Experience

Tiffany leads the unit that brings together The Tweed Tourism Company, economy and business, the Northern Rivers Rail Trail and Corporate Communications and Engagement. With more than 25 years’ in state and local government experience across tourism, economic development, major projects, communications, branding and customer experience, she is passionate about brand, creating great precincts and places and ensuring industry has a strong voice in shaping the future of The Tweed.

Visitor Economy Lead

Clinton leads The Tweed Tourism Company and brings extensive experience in destination development, tourism partnerships and visitor economy growth from senior roles with Tourism and Events Queensland and Experience Gold Coast. Passionate about collaboration and industry success, Clinton works closely with operators, industry, and government to strengthen The Tweed’s visitor economy and unlock new opportunities for sustainable growth.

Contact Clinton about:

• Visitor economy strategy and leadership
• Destination Management Plans and The Tweed Event Strategy
• Industry partnerships and collaboration
• Destination development opportunities
• Tourism advocacy and stakeholder engagement

Destination Projects Officer

Nicole brings experience across destination development, tourism marketing, product development and trade partnerships.  She has held tourism marketing and product development roles with Northern Rivers Rail Trail, Destination NSW, Pacific Fair, Ignite Travel Group, Take 3 for the Sea and Sydney BridgeClimb. Nicole will play a key role delivering priority projects and initiatives from the Destination Management Plan that support the sustainable growth and success of The Tweed visitor economy.

Contact Nicole about:

• Destination Management Plan projects
• Tourism product development
• Visitor economy initiatives and infrastructure projects
• Visitor insights and data

Tourism Industry Development Officer

Amy is passionate about helping tourism businesses grow, connect and succeed in the Tweed. With experience spanning tourism, agritourism, culinary tourism, education and community development, Amy has strong relationships throughout the region and works closely with operators to strengthen industry capability and foster meaningful connections across the sector.

Contact Amy about:

• Industry support and business development
• ATDW listings and advertising opportunities with TTC
• Tourism operator enquiries
• Networking opportunities and workshops
• Tourism industry programs and partnerships

Destination Marketing and Brand Specialist

Melissa leads destination marketing and brand for The Tweed. With more than 20 years’ experience across Destination Gold Coast, Destination NSW, Ignite Travel Group and the Australian Tourism Data Warehouse, she is passionate about telling The Tweed’s story through authentic marketing, content and campaigns that inspire visitation.

Contact Melissa about:

• Destination marketing campaigns
• Brand and marketing opportunities and partnerships
• Travel media and public relations enquiries
• Influencer and content creator enquiries
• Tourism content, news and digital marketing
• Cooperative marketing initiatives
• Destination imagery and brand assets

Travel Media and Public Relations

Gabrielle reports to Melissa and continues to coordinate our travel media and public relations for The Tweed through her business, Golden. An experienced communicator and storyteller, Gabrielle works with journalists, travel writers, influencers and media outlets to showcase The Tweed’s experiences, businesses and unique stories to audiences across Australia and beyond.

Contact Gabrielle about:

• Media opportunities and publicity
• Travel writers and media visits/famils
• Public relations support

Destination Events Officer

Julia brings more than 14 years’ experience across conferences, business events and destination partnerships. Having delivered more than 40 major conferences and events around Australia, she understands the powerful role events play in attracting visitors, filling accommodation and creating economic benefit for local communities.

Contact Julia about:

• Destination and business events
• Event attraction opportunities
• Conference and incentive travel enquiries
• Event partnerships and support
• Savour the Tweed

Visitor Services Supervisor

Kellie leads our Visitor Services and Volunteer teams and brings more than 20 years’ experience in customer service, leadership and business operations. Passionate about people and community, she plays a key role in ensuring visitors receive a warm Tweed welcome while supporting the volunteer ambassadors who help showcase the region.

Contact Kellie about:

• Visitor Information Centre enquiries
• Tourism brochures, maps, collateral, retail and merchandise
• Visitor servicing partnerships
• Volunteer opportunities

Visitor Services Officers

Jennie and Glenn are often the friendly faces that welcome visitors to The Tweed. Together they bring local knowledge, strong community connections and a genuine passion for helping visitors discover the best experiences, attractions and hidden gems across the region.

Contact our Visitor Information Centre about:

• Visitor information and local knowledge
• Local experiences and attractions
• General tourism enquiries